Presents a model for employee assessment in the age of teamwork, based on giving employees feedback from peers, customers, supervisors, and those who work for the employee, and shows how to design and implement it. Can be used in union and nonunion environments, in fields including health care, law, manufacturing, and military operations, and with methods such as diversity management, team-based work structures, and TQM. Contains sample forms and letters. Annotation c. Book News, Inc., Portland, OR (booknews.com)