APA Style
Case studies in service quality : when America doe. (1988).
:
Norcross : Inst. of Industrial Engineer.
Chicago Style
Case studies in service quality : when America doe.
.
:
Norcross : Inst. of Industrial Engineer,
1988.
.
MLA Style
Case studies in service quality : when America doe.
.
:
Norcross : Inst. of Industrial Engineer,
1988.
.
Turabian Style
Case studies in service quality : when America doe.
:
Norcross : Inst. of Industrial Engineer,
1988.
.