APA Style
Kano, Noriaki. (1996).
Guide to TQM in service industries .
Tokyo:
APO.
Chicago Style
Kano, Noriaki.
Guide to TQM in service industries.
Tokyo:
APO,
1996.
Printed Material.
MLA Style
Kano, Noriaki.
Guide to TQM in service industries.
Tokyo:
APO,
1996.
Printed Material.
Turabian Style
Kano, Noriaki.
Guide to TQM in service industries.
Tokyo:
APO,
1996.
Printed Material.