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  <title>Balanced scorecard:</title>
  <subTitle>optimising scorecard effectiveness through integration with six sigma &amp; other quality tools</subTitle>
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  <namePart>Driving organisational excellence through the balanced scorecard: Two -Day International Conference.</namePart>
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  <place>
   <placeTerm type="text">Singapore</placeTerm>
   <publisher>IQPC</publisher>
   <dateIssued>2002</dateIssued>
  </place>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <form authority="gmd">Printed Material</form>
  <extent>irr. pages : ring binding (original) ; 31 cm. + 4</extent>
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 <note>Day One: 21 May 2002&#13;
1.  The Strategy-focused organization&#13;
2.  Strategy maps&amp;balanced scorecards&#13;
3.  Buiding an organization to execute strategy (includes case statdy in retail bank: customer value proposition &amp; customer perspective)&#13;
4.  Implementing a balanced scorecard programme&#13;
&#13;
Day Two:  22 May 2002&#13;
5.  Aligning organizational strategy, corporate governance &amp; risk management in the BSC context &amp; evaluating this future-focused strategy&#13;
6.  Getting it right! refining &amp;improving the scorecard @BASF&#13;
7.  Mobilising strategic change in healthcare using the balanced scorecard -- quantifying scorecard impact at SMDC&#13;
8.  Experiences with the BSC &amp; its linkage with the value based management concept ABB&#13;
9.  Creating a common vision using the balanced scorecard&#13;
10. HR strategy maps and scorecard at nationwide&#13;
11.  Integrating six sigma with balanced scorecard for driving strategic alignment &amp; focus(Human resources management&#13;
&#13;
</note>
 <note type="statement of responsibility"></note>
 <subject authority="">
  <topic>Strategic planning</topic>
 </subject>
 <subject authority="">
  <topic>Strategic Management</topic>
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 <subject authority="">
  <topic>Corporate Strategy</topic>
 </subject>
 <subject authority="">
  <topic>Proceedings</topic>
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 <subject authority="">
  <topic>Six sigma</topic>
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 <classification>AD/ADBE/AZA 79</classification>
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  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
  <shelfLocator>AD/ADBE/AZA 79 Dri</shelfLocator>
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