how to anticipate business surprises and seize opportunities first McGee, Kenneth G. Primary Author mixed material bibliography Boston Harvard Business School Press 2004 en English

Printed Material

ix, 245 p. : figs., tabs., notes, index ; 24 cm. From "unexpected" earnings results to missed market opportunities to product launch disasters, we've come to accept uncertainty as an unavoidable fact of business life. But Kenneth G. McGee argues that even the worst business surprises rarely happen without warning-and that a few vital pieces of information can make all the difference in whether an event spells disaster, or opportunity. In Heads Up, McGee explains that success is not about predicting the future, but about obtaining the right information at the right time to effectively understand the present. Based on exclusive research into recent business catastrophes-and drawing parallels to a range of nonbusiness disasters from 9/11 to the Challenger disaster-Heads Up outlines a four-step approach managers can use to identify which pieces of information merit real-time delivery, and, as important, which do not. McGee provides a practical methodology-real-time opportunity detection-for monitoring, analyzing, and responding to that critical information in time to ward off negative surprises and jump on potential opportunities ahead of competitors. Putting the power of informed decision-making in every manager’s hands, Heads Up shows how a little knowledge can go a long way toward building a profitable real-time enterprise. TABLE OF CONTENTS Introduction Section One: Ending Business Surprises Chapter OneTurning Business Disasters Into Opportunities Chapter Two Identifying and Justifying the Right Real Time Information Section Two: Real Time in the Real World Chapter Three Surprise Event: Missing the Warning Chapter Four Suspected Event: Reporting Too Late Chapter Five Surmounted Events: Getting it Right Section Three: From Real Time Opportunity Detection to the Real Time Enterprise Chapter Six Deploying Real Time Opportunity Detection Across the Enterprise Chapter Seven Solving the Challenges of Deploying Real Time Opportunity Chapter Eight The Future in a Real Time World Conclusion: The Time is Now Corporate Culture Decision Making Information management Business forecasting Business information ADF 1591392993 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen ADF McG 32144 General (General) ADF McG Heads_up.jpg.jpg 30090 2005-02-24 00:00:00 2022-05-12 08:14:39 machine generated