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Designing for quality

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Tools and methods for the improvement of quality

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Statistical methods for quality

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Just-in-time quality

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Process quality control

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Planning, for quality, productivity, and competitive position

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The manager's guide to ISO 9000

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Quality manager's complete guide to ISO 9000

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ISO 9000 : meeting the new international standards

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Total quality

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The quality manual : the application of BS 5750 ISO 9001 EN 29001

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Making quality work

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Developing new products with TQM

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Quality on trial

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Managing for total quality

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Quality is just the beginning

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Fourth generation management

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Personal and organizational transformations

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The Textbook of total quality in healthcare

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Quality in action

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Critical shift: the future of quality in organizational performance

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Practical continuous improvement for professional services

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The Human dimension of quality

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The Management compass

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Managing for quality: integrating quality and business strategy

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The Malcolm Baldrige National Quality Award

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Beyond TQM

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TQM : field manual

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Quality

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Quality wars

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The Race without a finish line : America's quest for total quality

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Closing the quality gap : lessons from America's leading companies

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The Corporate guide to the Malcolm Baldrige National Quality Award

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Total quality control essentials

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Why TQM fails and what to do about it

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Quality is personal

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Guide to TQM in service industries

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A CQI system for healthcare

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The Essence of total quality management

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The Five pillars of TQM

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Cross-functional management

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Managing quality : the strategic and competitive edge

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TQM : leadership for quality transformation

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The Reward and recognition process in total quality management

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Dr. Deming

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A Quality revolution in manufacturing

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Managing quality : an integrative approach

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Managing quality : integrating the supply chain

Managing quality : integrating the supply chain

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Measures of quality and high performance

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The Road to quality

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