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Service operations management  : improving service delivery

Service operations management : improving service delivery

Fundamentals of human resource management

Fundamentals of human resource management

Organizational behavior

Marketing management

Marketing management

Consumer behavior

Marketing research

Marketing research

Human resource management

Services marketing: integrating customer focus across the firm

Operations management in the supply chain  : decisions and cases

Operations management in the supply chain : decisions and cases

Operations and supply chain management

Investments : Principles of portfolio and equity analysis

Manufacturing planning and control for supply chain management : apics/cpim certification edition

Manufacturing planning and control for supply chain management : apics/cpim certification edition

Introduction to management science

Consumer behavior

Consumer behavior  : building marketing strategy

Consumer behavior : building marketing strategy

Services marketing: integrating customer focus across the firm

Services marketing

Services marketing

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