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Blanchard, Ken Primary Author mixed material 9780061778933 New York William Morrow 2009 download_-_2020-04-13T185412.983.jpg.jpg Managing organizational change : a multiple perspectives approach Palmer, Ian Primary Author Akin, Gib Additional Author Dunford, Richard Additional Author mixed material 9780071263733 Boston McGraw Hill 2009 Focus groups : a practical guide for applied research Krueger, Richard A Primary Author Casey, Mary Anne Additional Author mixed material 9781412969475 Thousand Oaks, California Sage Publications 2009 download_-_2020-04-13T172217.602.jpg.jpg Case study research : design and methods Yin, Robert K. 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