Production and operations analysis

26074 24 50 Production and operations analysis Nahmias, Steven Primary Author mixed material 0072312653 Boston McGraw-Hill 2001 Schaum's outline of theory and problems of operations management Monks, Joseph G. Primary Author mixed material New York: McGraw-Hill 1985 Competitive manufacturing Mather, Hal Primary Author mixed material Englewood Cliffs Prentice-Hall 1988 Competitive manufacturing Mather, Hal Primary Author mixed material 0131567535 Englewood Cliffs Prentice Hall 1988 The Service profit chain Heskett, James L. Primary Author mixed material 0684832569 New York Free Press 1997 Auditing your customer service mixed material 0415097320 London Routledge 1994 Synchroservice! the innovative way to build a dyna Schonberger, Richard J. Primary Author mixed material 0786302453 Burr Ridge, Illinois : Irwin 1994 25 Management lessons from the customer's cide of Donnelly, James H. Primary Author mixed material 1556235690 Chicago Irwin 1992 One to one Peppers, Don Primary Author mixed material 0385494092 New York Currency 2001 Fundamentals of operations management Aquilano, Nicholas J. Primary Author mixed material 0256132194 Chicago Irwin 1995 Operations management Bennett, David Primary Author mixed material Oxford Philip Alan 1989 Production and operations management Chary, SN Primary Author mixed material 1973 Production and operations management Chase, Richard B. Primary Author mixed material 025610039X Homewood Irwin 1992 Production and operations management Dilworth, James B. Primary Author mixed material 0071004904 New York : McGraw-Hill 1989 Flexible manufacturing systems : current issues and models Choobineh, Fred Primary Author mixed material 0898060788 Georgia : Industrial Engineering and Management Pr 1986 Production and operations management Rachman, Vicky Primary Author Maulana, Yosa Additional Author mixed material 0538071257 Cincinnati South-Western 1989 Operations strategy : text and cases Garvin, David A. Primary Author mixed material 0136400957 Englewood Cliffs Prentice Hall 1992 Product lifecycle management Grieves, Michael Primary Author mixed material 9780071452304 New York McGraw-Hill 2006 Manufacturing for competitive advantage : becoming a world class manufacturer Gunn, Thomas G. Primary Author mixed material Cambridge Ballinger 1987 Production and operations management : A System and concept Johnson, Richard A. Primary Author mixed material Boston Houghton Mifflin 1974 Seven power strategies for building customer loyalty Timm, Paul R. Primary Author mixed material 081440569X New York Amacom 2001 Storage and supply of materials Jessop, David Primary Author mixed material 027360323X London Pitman 1994 Storage and supply of materials Jessop, David Primary Author mixed material 027303331X London Pitman 1991 The Warehouse management handbook Tompkins, James A. Primary Author mixed material New York: McGraw-Hill 1988 E-Commerce logistics & fulfillment Bayles, Deborah L. Primary Author mixed material 0130303283 Upper Saddle River Prentice Hall 2001 Managing your supply chain using microsoft dynamic Hamilton, Scott Primary Author mixed material 9780979255229 USA Mc Graw Hill 2009 A Practical guide to transportation and logistics Stroh, Michael B. Primary Author mixed material 0970811519 New Jersey Logistics Network 2006 The Logistic handbook Robenson, James F. Primary Author mixed material 0029265959 New York Free Press 1994 The Purchasing machine Nelson, Dove Primary Author mixed material 0684857766 New York Free Press 2001 Fundamentals of logistics management Lambert, Douglas M. Primary Author mixed material 0256141177 Irwin/McGraw-Hill 1998 Contemporary logistics Johnson, James C. Primary Author mixed material 002360851X New York McMillan 1993 Handbook of supply chain management Ayers, James B. Primary Author mixed material 1574442732 Boca Raton St. Lucie 2001 Telemanage your customers Stone, Merlin Primary Author mixed material 0566629030 Aldershot Hants : Gower 1990 Business logistics management Ballou, Ronald H. Primary Author mixed material 0131055453 Englewood Cliffs Prentice Hall 1992 Delivering quality service mixed material 0029357012 New York The Free Press 1990 Competing through services mixed material 0130971308 Hertfordshire, UK Prentice Hall 1994 The Quest for loyalty mixed material 0875847455 Boston Harvard Business Review 1996 Customers.com Seybold, Patricia B. Primary Author mixed material 0812930371 New York Time Business 1998 Contact Davidoff, Donald M. Primary Author mixed material 0138089167 Englewood Cliffs Prentice Hall Career and Technology 1994 Field service management: an integrated approach to increasing customer satisfaction Hill, Arthur V. Primary Author mixed material 155623547x Homewood Business One Irwin 1992 On great service Berry, Leonard L. Primary Author mixed material 0029185556 New York Free 1995 Managing service as a strategic profit center Blumberg, Donald F. Primary Author mixed material 0070061890 New York McGraw-Hill 1991 The Customer is CEO Maassnick, Forler Primary Author mixed material 0814403468 New York Amacom 1997 Customer-focused quality Hinton, Tom Primary Author mixed material 013189630X Englewood Cliffs Prentice Hall 1994 How to give quality service to your customers Denton, D. Keith Primary Author mixed material 8185392544 New Delhi Universal Book Stall 1995 The Customer connection : quality for the rest of Guaspari, John Primary Author mixed material New York Amacom 1988 Total quality service Stamatis, D. H. Primary Author mixed material 1884015832 Delray Beach, FL St. Lucie 1996 Conceptualizing & testing a dynamic process model mixed material Cambridge Marketing Science Institute 1992 Customer satisfaction in the service sector mixed material 9283322576 Tokyo APO 2000 Customer service as essential corporate strategy Scheuing, berhard E. Primary Author mixed material 0912841354 New York St. John University 1991