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Relationship marketing : successful strategies for the age of the customer

Relationship marketing : successful strategies for the age of the customer

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Relationship marketing

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The Discipline of market leaders : choose your customers, narrow your focus, dominate your market

The Discipline of market leaders : choose your customers, narrow your focus, dominate your market

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The Handbook of logistics & distribution management

The Handbook of logistics & distribution management

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Concurrent marketing : integrating product, sales, and service

Concurrent marketing : integrating product, sales, and service

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Marketing management: text and cases

Marketing management: text and cases

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The Manufacturer's guide to business marketing : how small and midsize companies can increase profits with limited recources

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Auditing and assurance services: an integrated approach

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Contemporary logistics

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Cracking the case of ISO 9001:2000 for service

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Framework for marketing management

Framework for marketing management

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Ethical conflicts in finance

Ethical conflicts in finance

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The Complete guide to customer service

The Complete guide to customer service

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Hands-on financial controls for your small business

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Globalization and the ASEAN public sector

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Improving public service productivity: problems and challenges

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Cases in electronic commerce

Cases in electronic commerce

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Electronic commerce: the strategic perspective

Electronic commerce: the strategic perspective

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Net worth: shaping markets when customers make the rules

Net worth: shaping markets when customers make the rules

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Corporate portals and e-business integration

Corporate portals and e-business integration

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Agile competitors and virtual organizations : strategies for enriching the customer

Agile competitors and virtual organizations : strategies for enriching the customer

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Budaya korporat dan keunggulan korporasi

Budaya korporat dan keunggulan korporasi

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Japanese-led companies

Japanese-led companies

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The Professional secretary's handbook

The Professional secretary's handbook

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Secretarial case studies

Secretarial case studies

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Handbook of modern secretary: panduan sukses sekretaris dalam dunia kerja modern

Handbook of modern secretary: panduan sukses sekretaris dalam dunia kerja modern

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Professional excellence for secretaries

Professional excellence for secretaries

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Korespondensi bisnis

Korespondensi bisnis

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Procedures for the automated office

Procedures for the automated office

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Secretarial office procedures

Secretarial office procedures

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The Role of the company secretary : a practical guide

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Modern secretarial procedures

Modern secretarial procedures

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Top management forum: knowledge management ; a key for corporate competitiveness

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Customer service in the information environment

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Smith & Nephew in the health care industry

Smith & Nephew in the health care industry

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Managing the innovating enterprise : Australian companies competing with the world's best

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The Nordstrom way : the inside story of America's #1 customer service company

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Gemba kaizen : pendekatan akal sehat, berbiaya rendah pada manajemen

Gemba kaizen : pendekatan akal sehat, berbiaya rendah pada manajemen

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Meetings and conventions management

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When Express Means Now

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Factors affecting the provision and cost of health insurance in small family business

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Wellness in the family business

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Saving lives and dollars through comprehensive preventive health care

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Pengadaan barang dan jasa pemerintah dalam sistem pelaksanaan APBN yang disempurnakan

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Cara benar, mudah, & jitu menang tender pengadaan barang/jasa pemerintah : perpres No. 54 tahun 2010

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Bagaimana mengukur Bank Service Excellence Monitor 2019?

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Di tengah gelombang akuisisi dan digitalisasi

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Stich Fix personalisasi penawaran menggunakan sains data

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Sisat Dewa dengan 1.900 mata

Sisat Dewa dengan 1.900 mata

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Efektif dan efisien mengerti pengadaan barang/jasa via pengadaan web.id

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