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Lean thinking : banish waste and create wealth in your corporation

Womack, James P. - Jones, Daniel

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Car guys vs. bean counters : the battle for the soul of American business

Lutz, Robert A.

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The innovator's manifesto : deliberate disruption for transformational growth

Raynor, Michael E.

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A New American TQM : four practical revolutions in management

Shiba, Shoji - Graham, Alan - Walden, David

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Statistical methods for quality improvement

Kume, Hiroshi

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Total quality in purchasing & supplier management

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Command performance : the art of delivering quality service

Harvard business review

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UnMarketing : stop marketing start engaging

Stratten, Scott

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Standard work for the shopfloor

The Productivity Press Development Team

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Purchasing for bottom line impact : improving the organization through strategic procurement

Ellram, Lisa M - Birou, Laura M

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Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar

Supranto, J.

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Six sigma for managers : 24 acuan untuk memahami dan menerapkan prinsip-prinsip six sigma di perusahaan

Brue, Greg

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Business model You : a one-page method for reinventing your career

Osterwalder, Alexander - Pigneur, Yves - Clark, Timothy

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Operations management : processes and supply chains

Krajewski, Lee J. - Malhotra, Manoj K. - Ritzman, Larry P.

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The 6 imperatives of marketing: lessons from the world best companies

Magrath, Allan J.

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Quality Management Systems: A Practical Guide

Gitlow, Howard S.

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Relationship marketing : bringing quality, customer service, and marketing together.

Christopher, Martin - Ballantyne, David - Payne, Adrian

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PMP Exam prep : questions, answers & explanations

Scordo, Christopher

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Cracking the case of ISO 9001:2000 for service

Cianfrani, Charles A. - West, John E.(Jack)

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Rath & Strong's six sigma pocket guide

Rath and Strong Management Consultant

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Operations management : the art & science of making things happen

Cooke, James TH

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Kaizen : sukses melalui penyempurnaan mutu berkelanjutan

Imai, Masaaki

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Putting people first

Time Manager International

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Energy meter: is everyone's mobilised towards winning ?

Time Manager International

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Time manager: the key to personal effectiveness

Time Manager International

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The 5 arrows of new marketing : lima langkah memaksimalkan pemasaran

Joewono, Handito

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QualiTrends

Woods, John A.

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Relevance regained : from top-down control to bottom-up empowerment

Johnson, H. Thomas

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Budaya korporat dan keunggulan korporasi

Moeljono, Djokosantoso

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Watching the watchers : corporate governance for the 21st century

Monk, Robert A.G - Minow, Nell

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Project management Toolbox : tools and techniques for the practicing project manager

Milosevic, Dragan A.

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Total project control: a manager's guide to integrated project planning, measuring, and tracking

Devaux, Stephen A.

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Critical chain project management

Leach, Lawrence P.

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Customer-driven project management : a new paradigm in total quality implementation

Barkley, Bruce T. - Saylor, James H.

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Project management maturity model

Crawford, J. Kent

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The Human touch : today's most unusual program for productivity and profit

Arnold, William W. - Plas, Jeanne M.

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The absolutes of leadership

Crosby, Philip B.

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Lean manufacturing : business bottom-line based

Wang, John X.

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The Deming dimension

Neave, Henry R. - Deming W. Edwards

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Kaizen = Ky'zen : kunci sukses Jepang dalam persaingan

Imai, Masaaki - Gandamihardja, Mariani

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Gemba kaizen : pendekatan akal sehat, berbiaya rendah pada manajemen

Imai, Masaaki - Jahja, Kristianto

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Statistical quality design and control : contemporary concepts and methods

Devor, Richard E. - Chang, Tsong-How - Sutherland, John

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Quality improvement tools & techniques

Mears, Peter

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ISO 9000 : quality systems handbook

Hoyle, David

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Harvard business review: Marketing communications in a changing enviroment

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Statistical techniques in business and economics

Lind, Douglas A. - Marchal, William G. - Wathen, Samuel A.

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Securing the future : strategies for exponential growth using the theory of constraints

Kendall, Gerald I.

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The Influence of Product Innovation and Service Quality to BuyingrnDecision and the Impact to Repeat Buying at Progo Road Bandung

Lahindah, Laura - Merisa - Siahaan, Rianty Agustina

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Listening to the Voice of the Consumer: Expanding Technology AcceptancernModel for Online Transportation Context

Yudhistira, Diaz Satriavi - Sushandoyo, Dedy

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The Impact of Electronic Word of Mouth (E-WoM) on Brand Equity ofrnImported Shoes: Does a Good Online Brand Equity Result in HighrnCustomers’ Involvements in Purchasing Decisions?

Syahrivar, Jhanghiz - Ichlas, Andy Muhammad

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