27 1 50 Hindle, Tim Primary Author mixed material 9781846681080 London Profil Books Ltd 2008 527x840.jpg.jpg a principles and practices Sudaryanto, T. Bagus Primary Author mixed material Bogor Staini Press 2023 Butscher, Stephan A. Primary Author mixed material 9794421812 Jakarta Penerbit PPM 2006 Burnett, Ken Primary Author mixed material 0273650319 London Pearson Education 2001 Schermerhorn, John R., Jr. Primary Author mixed material 0471435708 New York John Wiley Sons Inc 2002 The Art of changing hearts, minds and actions Sahlman, William A. Primary Author mixed material 9780241953648 London Penguin Group 2011 download_%2821%29.jpg.jpg fusing business, tech, and design to shape customer engagement Schwartz, Ezra Primary Author mixed material 9781787122444 Birmingham Packt 2017 how to design, measure and improve customer experience in your business Pennington, Alan Primary Author mixed material 9781292148465 Harlow Pearson 2016 Makkar, Urvashi Primary Author Makkar, Harinder Kumar Additional Author mixed material 9780071333313 New Delhi Mc Graw Hill 2012 concept and technologies Buttle, Francis Primary Author mixed material 9781856175227 Amsterdam Elsevier 2009 a strategic imperative in the world of e-business Brow, Standley A. Additional Author mixed material 0471644099 Canada John Wiley & Sons 2000 Lee, Dick Primary Author mixed material 0967375738 Minnesota High Yield Marketing 2000 how to implement and profit from customer relationship management Curry, Adam Primary Author mixed material 0684839431 New York Free Press 2000 : the best ideas for operating profitably in a hyper-competitive world Boyett, Joseph H. Primary Author Boyett, Jimmie T. Additional Author mixed material 0471390852 New York John Wiley & Sons 2001 a strategic framework Peppers, Don Primary Author Rogers, Martha Additional Author mixed material 047148590X Hoboken, New Jersey John Wiley & Sons 2004 stop marketing start engaging Stratten, Scott Primary Author mixed material 9780470617878 Hoboken, New Jersey Wiley 2010 design & implementation Fitzgerald, Maurice Primary Author Fitzgerald, Peter Additional Author mixed material 9782970117230 Geneva 2017 an evolutionary approach to increasing customer value and profitability Brown, Stanley A. Primary Author mixed material 0471643424 Canada John Wiley & Sons 1999 Strategic_customer_care.jpg.jpg how to instantly engage your market, connect with customers, and create products that grow your business now Meerman Scott, David Primary Author mixed material 9780470645956 New Jersey Wiley 2011 Real-time_marketing_and_pr.jpg.jpg O'connor, John Primary Author Galvin, Eamonn Additional Author mixed material 0273641956 England Financial Times 2001 Marketing_in_the_digital_age.jpg.jpg Johnson, Richard Primary Author mixed material 9794421618 Jakarta Penerbit PPM 2004 ricjo.jpg.jpg how to design, integrate, measure and lead Tavsan, Nihat Primary Author Erdem, Can Additional Author mixed material 9781934690956 Minneapolis Tasora 2018 cust.jpg.jpg kompilasi konsep dan praktik pemasaran Rizal Primary Author Furinto, Asnan Additional Author mixed material 9789790610637 Jakarta Penerbit Salemba Empat 2009 Marketing_reloaded-_kompilasi_konsep_dan_praktik_pemasaran_%282%29.jpg.jpg Dyche, Jill Primary Author mixed material 0201730626 Boston Addison-Wesley 2002 download_%2843%29.jpg.jpg mixed material 00178012 Massachusetts Harvard Business Review 2020 majalah_harvard.jpg.jpg Siggelkow, Nicolaj Additional Author Terwiesch, Christian Additional Author mixed material 00178012 USA Harvard Business Review Press 2019 Siggelkow, Nicolaj Primary Author Terwiesch, Christian Additional Author mixed material Jakarta BPS 1990