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Primary Author Osman, Fiyanti Additional Author mixed material 979442210X Jakarta Penerbit PPM 2007 menciptakan jalur distribusi, logistik dan supply chain yang ramping, hemat biaya, efektif dan responsive terhadap kebutuhan pelanggan Zylstra, Kirk D. Primary Author mixed material 9794421979 Jakarta Penerbit PPM 2006 cara jitu memikat hati pelanggan Mappesangka Additional Author Martin, William B. Primary Author Sindyarta, Bonafacius Additional Author mixed material 9794421561 Jakarta Penerbit PPM 2004 cara untuk mencapai customer focus Cook, Sarah Primary Author Herawati, Poppy Additional Author Risalah, Kemas Achmad Faizal Additional Author mixed material 9794421677 Jakarta Penerbit PPM 2004 panduan lengkap pengelolaan toko modern Amir, Taufiq M. Primary Author mixed material 9794421634 Jakarta Penerbit PPM 2004 melayani pelanggan secara profesional melalui call center Sindyarta, Boni Fatius Additional Author Finch, Lloyd C. 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Primary Author mixed material 9795187252 Jakarta Rineka Cipta 2006 how to prepare them, how to use them Mcdonald, Malcolm H.B. Primary Author mixed material 0750641169 Oxford Butterworth Heinemann 1999 Marketing_plans_%282%29.jpg.jpg the future present Forrest, Edward Primary Author Mizerski, Richard Additional Author mixed material 0844234265 Chicago AMA 1996 Interactive_marketing_-_the_future_present_%282%29.jpg.jpg inovasi pemasaran yang membuat pelanggan bertekuk lutut Chan, Syafruddin Primary Author mixed material 9792201564 Jakarta Gramedia Matraman 2003 Relationship_marketinginovasiChan.jpg.jpg bringing quality, customer service, and marketing together. 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