670 1 50 untuk meningkatkan kepuasan pelanggan Jacka, J. Mike Primary Author Keller, Paulette J. Additional Author mixed material 979979442272X Jakarta Penerbit PPM 2010 business_process.jpg.jpg untuk meningkatkan kepuasan pelanggan Jacka, J. Mike Primary Author Keller, Paulette J. Additional Author mixed material 9789794422738 Jakarta Penerbit PPM 2010 3386765_7c532f0a-c618-45fe-918c-33f86f1448e0_1500_1500.jpg.jpg an integrative approach Foster, S. Thomas Primary Author mixed material 0131230182 Upper Saddle River Prentice Hall 2003 integrating the supply chain Foster, S. Thomas Primary Author mixed material 0132239965 USA Pearson Prentice Hall 2007 ManagingQual3.jpg.jpg strategy, planning, and operation Chopra, Sunil Primary Author Meindl, Peter Additional Author mixed material 9780133800203 Essex, England Pearson Education 2016 cvr-scm6thed.jpg.jpg Dalrymple, Douglas J. Primary Author mixed material New York: John Wiley & Sons 1985 Johnston, Mark W. Primary Author Marshall, Greg W. 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Primary Author Daris, Achmad Additional Author Hardjoprayitno, Purbadi Additional Author Kurniawati, Agustini Additional Author Saifudin,Bachrun Additional Author Tambusai, Muzni Additional Author Zamani, Oktavian P. Additional Author mixed material 9794421928 Jakarta Penerbit PPM 2006 merancang_phk.jpg.jpg a strategic appro Gerloff, Edwin A. Primary Author mixed material 007Y663432 New York : McGraw-Hill 1988 Katz, Jerome A. Primary Author Green, Richard P Additional Author mixed material New York Mc Graw Hill 2011 leadership, innovation, technology Johnston, Mark W. Primary Author Marshall, Greg W. 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