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Designing for quality

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Tools and methods for the improvement of quality

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Statistical methods for quality

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Just-in-time quality

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Process quality control

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The manager's guide to ISO 9000

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Quality manager's complete guide to ISO 9000

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ISO 9000 : meeting the new international standards

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Total quality

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The quality manual : the application of BS 5750 ISO 9001 EN 29001

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A CQI system for healthcare

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Dr. Deming

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A Quality revolution in manufacturing

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Managing quality : an integrative approach

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Managing quality : integrating the supply chain

Managing quality : integrating the supply chain

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What is total quality control ?

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Managing quality dynamies

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Juran on planning for quality

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Total quality control

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Juran's quality planning and analysis for enterprise quality

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The Six sigma way team fieldbook : an implemention guide for project improvement teams

The Six sigma way team fieldbook : an implemention guide for project improvement teams

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The Six sigma handbook : panduan lengkap untuk greenbelts, blackbelts, dan manajer pada semua tingkat

The Six sigma handbook : panduan lengkap untuk greenbelts, blackbelts, dan manajer pada semua tingkat

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Statistical techniques in business and economics

Statistical techniques in business and economics

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ISO 9000 Quality Systems Handbook

ISO 9000 Quality Systems Handbook

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Introduction to total quality : quality management for production, processing, and services

Introduction to total quality : quality management for production, processing, and services

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ISO 9000 quality systems handbook

ISO 9000 quality systems handbook

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Six sigma beyond the factory floor

Six sigma beyond the factory floor

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Best practices in lean six sigma process improvement : a deeper look

Best practices in lean six sigma process improvement : a deeper look

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Managing quality : integrating the supply chain

Managing quality : integrating the supply chain

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Practical inventory management : menciptakan keunggulan operasional melalui sediaan

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Measuring organizational performance : mengukur kinerja organisasi

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Pengendalian mutu terpadu : antologi tentang asal-usul, penerapan dan suka duka praktek pengendalian mutu terpadu

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Manajemen risiko berbasis ISO 31000 : untuk industri nonperbankan

Manajemen risiko berbasis ISO 31000 : untuk industri nonperbankan

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Mengukur kepuasan pelanggan : panduan menciptakan pelayanan bermutu

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Sistem manajemen mutu ISO 9000:2000 : penerapannya untuk mencapai TQM

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ISO 9000 & ISO 14000 untuk industri jasa

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Peningkatan proses berkesinambungan

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Membangun tim mandiri

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Alat peningkatan mutu jilid 2

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Alat peningkatan mutu jilid 1

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Mutu terpadu dalam manajemen pembelian & pemasok

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Focused quality : meningkatkan mutu produk dengan hasil nyata

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ISO 14000 : sistem manajemen lingkungan

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Sertifikasi ISO 14001 : sistem pengelolaan lingkungan ; penuntun praktis dalam mempersiapkan sistem pengelolaan lingkungan yang efektif

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Merancang mutu : ancangan baru mewujudkan mutu ke dalam barang dan jasa. Buku 2

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Sikap kerja 5S : pemilahan, penataan, pembersihan, pemantapan, pembiasaan (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)

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Kepemimpinan mutu : pedoman peningkatan mutu untuk meraih keunggulan kompetitif

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Pengendalian mutu perusahaan secara menyeluruh

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Pengendalian mutu terpadu (TQC) : antologi tentang asal-usul, penerapan dan suka-duka praktek pengendalian mutu terpadu

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Introducing to quality : management, assurance, and control

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