Gaya APA
Robbins, S, P. (1989).
Training in inter-personal skills : tips for managing people at work .
Englewood Cliffs:
Prentice Hall.
Gaya MLA
Robbins, Stephen, P..
"Training in inter-personal skills : tips for managing people at work".
Englewood Cliffs:
Prentice Hall,
1989.
Buku/Printed Material.