Buku/Printed Material

roubleshooting for trainers

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What do you do when your client asks you to prepare a half-day course covering every aspect of communication? What do you do when you find yourself arriving two hours late for your time management seminar? How do you deal with the participant who never participates? Or the one who won't stop talking? Lucy Seifert and Mary Stacey confront these and many other monsters in this entertaining trek through the training jungle. To supplement their own extensive experience they invited numerous colleagues to share their tales of the good, the bad and the unexpected. The result is a book that covers all the key elements of the training process, from handling the client/sponsor before the course to reflecting on the lessons to be learned afterwards. For each topic they describe the problem, give examples and present a range of possible solutions. They take the view that there is rarely one 'right answer': choose the response that best fits your own style and circumstances. (text from the publisher)

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Ketersediaan

Informasi Detail

Judul Seri

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Penerbit

Aldershot : Gower., 1998

Deskripsi Fisik

xvi, 219 p. : summ., index ; 24 cm.

Bahasa

English

ISBN/ISSN

0-566-07914-3

Klasifikasi

FC Sei

Edisi

-

Subjek

Employees training of evaluation
Employee training personnel

Versi lain/terkait

Lampiran Berkas

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