Gaya APA
Tricker, R.
(2010).
ISO 9001 : 2008 for small businesses
(
4th ed.)
.
Amsterdam:
Elsevier.
Gaya MLA
Tricker, Ray.
"ISO 9001 : 2008 for small businesses".
4th ed.
Amsterdam:
Elsevier,
2010.
Buku/Printed Material.