Gaya APA

Dotlich, D, L. et al (2009). Leading in times of crisis : navigating through complexity, diversity and uncertainty to save your business . San Francisco: Jossey-Bass.

Gaya MLA

Dotlich, David, L.. et al. "Leading in times of crisis : navigating through complexity, diversity and uncertainty to save your business". San Francisco: Jossey-Bass, 2009. Buku/Printed Material.