Gaya APA
Niven, P, R. (2008).
Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies (2nd ed.).
Hoboken, New Jersey:
John Wiley & Sons.
Gaya MLA
Niven, Paul, R..
"Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies".
2nd ed.
Hoboken, New Jersey:
John Wiley & Sons,
2008.
Buku/Printed Material.