Gaya APA
Pol-Coyne, F. et al (2003).
Key management models : the management tools and practices that will improve your business .
London:
Prentice Hall.
Gaya MLA
Pol-Coyne, Fiona. et al.
"Key management models : the management tools and practices that will improve your business".
London:
Prentice Hall,
2003.
Buku/Printed Material.