Buku/Printed Material
Creating engaged employees : it's worth the invesment
Research shows that many members of today’s workforce feel overworked
and underappreciated—all factors that attribute to high turnover, low
customer satisfaction, increased incidences of health and safety
problems, and low productivity and profitability.Table of ContentsAcknowledgements vPreface viiAdvance Organizer xiChapter 1 Introduction 1Chapter 2Ther Importance of Engaged EmployeesChapter 3Metrics and Instruments for Measuring EngagementChapter 4Strategies for Measuring Job Performance and EngagementChapter 5Creating the Engaged CultureChapter 6Overcoming Barriers to Build an Engagement CultureChapter 7The Future f Employees EngagementReferencesAbout the AuthorsIndex
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