Gaya APA
Marciano, P, L. (2010).
Carrots and sticks don't work : build a culture of employee engagement with the principles of RESPECT .
New York:
McGraw-Hill.
Gaya MLA
Marciano, Paul, L..
"Carrots and sticks don't work : build a culture of employee engagement with the principles of RESPECT".
New York:
McGraw-Hill,
2010.
Buku/Printed Material.