Offering advice on how to find and keep human resources, the author argues that managing talent is the key to success in the information economy and that the solution to the challenge is connecting people to a customer service strategy. Four parts show his straightforward approach: Align, Engage, Measure, and Implement. Annotation c. by Book News, Inc., Portland, Or.
Talent Force explains more than the creation of a new executive role for HR leaders: It also describes the competitive advantage that relationship recruiting creates. Although the technology of automatic applicant filters is discussed, the authors write that the human element must remain in the screening process. By outlining the attributes of great recruiters and the new resources they can use…
What Companies Must Do Now to Survive the Impending Talent Crisis Unprecedented shifts in the age distribution and diversity of the global labor pool are underway. Within the decade, as the massive boomer generation begins to retire and fewer skilled workers are available to replace them, companies in industrialized markets will face a labor shortage and brain drain of dramatic proportions. …