The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of twenty-first-century nonprofit and public organizations." —from Chapter Two The emphasis today on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies a…
Describes the basics of the current knowledge movement in the organizational world. Drawing on the examples of over thirty firms, the authors explain what knowledge in an organization is, how managers can analyze and measure it, and what is the proper way to utilize it for greater efficiency. They categorize knowledge work into the four categories of accessing, generating, embedding, and transf…
Imagine, if you can, the world of business - without corporate strategy. Remarkably, fifty years ago that’s the way it was. Businesses made plans, certainly, but without understanding the underlying dynamics of competition, costs, and customers. It was like trying to design a large-scale engineering project without knowing the laws of physics. But in the 1960s, four mavericks and their …
This book shows how you can make sure that when change happens (and it frequently does) your company is ready for it. Shareholders want to see change take effect immediately, as each day's delay can cost them money or lose them market share, while staff are often suspicious of change, wondering what's in it for them. How do you make sure the change you want happens successfully, that it has eve…
What fuels long-term business success? Not operational excellence, technology breakthroughs, or new business models, but management innovation-new ways of mobilizing talent, allocating resources, and formulating strategies. Through history, management innovation has enabled companies to cross new performance thresholds and build enduring advantages. In this book, author argues that organizat…
Today's companies don't need better managers. They need better value creators - individuals who understand not only the organizational process but the organizational dynamics that ensure continuing profits for a company and its shareholders. In this book, Anjan Thakor presents managers with a pragmatic guide to creating value and boosting the success of their companies - while enhancing their o…
The coaching/mentoring approach is probably the most effective way of helping others to achieve optimum performance in the workplace. This book covers the entire subject, from basic skills to designing and implementing a tailor-made coaching and mentoring system. Humour is employed, and checklists, case studies and self-assessment questions are provided. (text cited from www.amazon.com)