Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies

The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of twenty-first-century nonprofit and public organizations." —from Chapter Two The emphasis today on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies a…

Menyikapi perubahan dalam bisnis : solusi, inspirasi dan contoh kasus

Edisi

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ISBN/ISSN

978-602-8994-62-0

Deskripsi Fisik

237 p. ; indeks. : 21 cm

Judul Seri

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No. Panggil

AD 79 Rif

The Breakthrough strategy : using short-term successes to build the high perf…

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ISBN/ISSN

0-88730-276-9

Deskripsi Fisik

viii, 196 p. : tabs., charts ; 25 cm.

Judul Seri

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No. Panggil

AD 363 Sch

Value shift : why companies must merge social and financial imperatives to ac…

Do values and social responsibility have any place in the profit-driven corporate world? Just ask the employees and stockholders of Enron. Even before the Enron disaster, however, the business sections of newspapers were filled with stories about companies such as Bridgestone, Sotheby's, and Microsoft, whose reckless or irresponsible practices and standards had jeopardized both their profits an…

Coaching for performance : seni mengarahkan untuk mendongkrak kinerja

Edisi

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ISBN/ISSN

979-605-624-0

Deskripsi Fisik

xvii, 182 p. : bib., charts ; 24 cm.

Judul Seri

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No. Panggil

AC/FCBB Whi

Coaching and Mentoring

The coaching/mentoring approach is probably the most effective way of helping others to achieve optimum performance in the workplace. This book covers the entire subject, from basic skills to designing and implementing a tailor-made coaching and mentoring system. Humour is employed, and checklists, case studies and self-assessment questions are provided. (text cited from www.amazon.com)

Facilitating

Facilitating is increasingly being seen as the best way to manage change and to ensure continuous improvement. This book aims to teach facilitating. The first part deals with the nature of facilitating and why those involved need to understand the basis of human behaviour, and the second covers the management of change at different levels. The third part provides practical guidelines on the r…

The Truth about managing people and nothing but the truth

The Truth About Managing People ... and Nothing but the Truth rips away the hype, fads, and clichés that keep managers from seeing the world as it actually is. Stephen P. Robbins, the world's #1 selling management textbook author, has distilled the results of thousands of research studies on human behavior into over 60 proven "truths" that can transform how you manage people—and the resu…

Menjadi supervisor hebat : ketrampilan pokok bagi supervisor baru

Tiba – tiba diangkat menjadi supervisor. Sungguh menyenangkan ! Gaji naik dan kini menjadi ‘bosÂ’. Namun, bisakah Anda menjalankan tanggung jawab tersebut? Ketika menjadi anak buah, prestasi Anda sangat ditentukan oleh kemampuan teknis. Namun, setelah menjadi supervisor, pekerjaan anak buah juga menjadi tanggung jawab Anda. Buku ini membantu para supervisor dalam menjalankan tug…

Human competence : engineering worthy performance

What People Have Said About Human Competence "Among the ideas bulging from this classic performanceexemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORNtroubleshooting test, performance audits, states, Worth = Value -Cost, knowledge maps, mediators, and job aids. The greataccomplishments Gilbert left behind will continue to profitbehavior…