Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies

The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of twenty-first-century nonprofit and public organizations." —from Chapter Two The emphasis today on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies a…

The Truth about managing people and nothing but the truth

The Truth About Managing People ... and Nothing but the Truth rips away the hype, fads, and clichés that keep managers from seeing the world as it actually is. Stephen P. Robbins, the world's #1 selling management textbook author, has distilled the results of thousands of research studies on human behavior into over 60 proven "truths" that can transform how you manage people—and the resu…

The Seven Cs of consulting: your complete blueprint for any consultancy assig…

The consultancy business is booming. For any consultant aiming to survive and grow in this complex world, they need to have a clear and concise change model to hand, one that can guarantee delivery of a wide range of change projects. Based around the author’s 7Cs model (Client, Clarify, Create, Change, Confirm, Continue, Close), The Seven Cs of Consulting offers both budding and experience…

90 days 90 ways : on board young professionals to peak performance

"Alexia offers up a fluid, fun, and insanely useful conversation for all hiring managers, HR professionals, and trainers." - Lisa Haneberg, author of 12 business books, including Coaching Up and Down the Generations"Millennials will dominate the workplace by 2016. Are you prepared with the best way to engage them in your organization? 90 Days 90 Ways is chock-full of ideas to help you…

Performance management

Edisi

-

ISBN/ISSN

0-07-071866-0

Deskripsi Fisik

xiv, 208 p.: index ; 23 cm.

Judul Seri

Briefcase Books

No. Panggil

FCK 363 Bac

Public expenditure management

Edisi

-

ISBN/ISSN

1-55775-323-7

Deskripsi Fisik

x, 282 p. : tabs., bibl. ; 23 cm.

Judul Seri

-

No. Panggil

AA Pre

The Human value of the enterprise : valuing people as assets monitoring, meas…

Mayo (human capital management, Middlesex U.) exhorts companies to consider their workers as assets to be cultivated, protected, and used to their fullest extent for the benefit of the business. Acknowledgments Preface 1 A Great Gap to be Filled 1 2 People Drive Value 18 3 Measuring Human Capital 40 4 The Worth of People as Assets 71 5 Capability and Potential 88 6 Maximi…

Competence at work : models for superior performance

Provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. Includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research. (text from the…

Competence-based assessment techniques

A critical guide to the key principles, methods, implications and benefits of competence-based techniques and vocational qualifications, both in the UK and elsewhere. The author both examines the purpose and use of the different competence-based systems and gives practical tips on implementation. (text from the publisher)

The Human resources scorecard : measuring the return on investment

The Human Resources Scorecard: measuring the return on investment is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources programs. Based on the classic ROI definition of earnings divided by investment, the ROI Process developed 20 years ago by co-author Jack J Phillips aids managers in determining and improving the bottom-line im…