The author outlines a planning and implementation methodology that involves: forming an outsourcing team to study options; determining how outsourcing fits with long-term strategies; analyzing present and future costs and performance; selecting providers; negotiating terms; helping employees make the transition; and managing provider relationships. Annotation c. Book News, Inc., Portland, OR (b…
Originally used simply to save money, outsourcing is now expected to contribute significantly to an organization's efforts toward higher quality, increased efficiency, greater value, and consistent customer fulfillment and satisfaction. However, outsourcing can also result in a loss of control and in-house expertise. This book closely examines all of these issues, helps companies make informed …
In this incisive study, a business analyst lances today's usual management practices and reveals what cutting-edge companies are doing to survive and flourish in today's chaotic business world. Profiles over 70 inspiring success stories that demonstrate the "commandments" at work. Respected analyst Matthew Kiernan offers his Eleven Commandments of 21st Century Management, a collection of visio…
This book examines the business case for good corporate citizenship and gives a workable management system for auditing and transforming stakeholder relationships. It provides numerous case studies of successful businesses, which demonstrate that stakeholder inclusion is both practical and good business. The central proposition of this book is that the long term value of a company rests primari…