This handbook will help you learn the skills, and the art, of good coaching, and realise its enormous value in unlocking people's potential to maximaize their own performance. The new edition of this guide has detailed advice on avoiding a 'blame culture' and fostering empowered performance. It contains extensive examples of effective questions for generating awareness and responsiblity - quest…
If you want to keep your star employees on your team, you'd better learn to be a mentor. According to new research, fully thirty five percent of employees who don't receive regular mentoring say they plan to look for another job within twelve months.Through his SAGE approach--surrendering, accepting, gifting, and extending--the author help managers establish trust, create a safe haven for risk …