What makes some businesses more successful than others? The answer: people. Organizations with motivated, talented employees that offer outstanding customer service are more likely to pull ahead of the competition. Performance Management is the first text to emphasize this key competitive advantage, showing readers that success in todayÂ’s globalized business world can be found, not in techn…
The Art and Science of 360? Feedback is the first and only single-volume guide to all the hows and whys of 360? feedback. It contains case studies and examples of major companies that have successfully implemented 360? feedback into their organizations. You'll learn the process for enlisting the support of and comittment to 360? feedback from others in your organization--a key ingredient for su…
Performance Management, Fifth Edition covers the design and implementation of effective and successful performance management systems―the key tools that can be used to transform employee talent and motivation into a strategic business advantage. Author Herman Aguinis focuses on research-based findings and up-to-date applications that consider the changing nature of work and organizations.
It shows you how to take action. It teaches you a simple six step discipline to make the most of your strengths and neutralize your weaknesses, and how you can stick to this discipline despite the pressures of a company, a boss, or even a spouse pulling you off your strengths path. There are six chapters in the book. Six steps. So, what you have in this book is a six week, six step discipli…
Many companies now recognize that learning through training, development, and knowledge management helps employees strengthen or increase their skills in order to improve or make new products, generate new and innovative ideas, and provide high-quality customer service. Thus, an emphasis on learning through training, development, and knowledge management is no longer in the catego…
A critical guide to the key principles, methods, implications and benefits of competence-based techniques and vocational qualifications, both in the UK and elsewhere. The author both examines the purpose and use of the different competence-based systems and gives practical tips on implementation. (text from the publisher)
If talent is the leading indicator of whether a business is up or down, a success or a failure (and it is) . . . do you know how to accurately judge raw human talent? Understand a person's unique combination of traits? Develop that talent? Convert what supposedly are "soft" subjective judgments about people into objective criteria that are as specific, verifiable, and concrete as the contents o…
The teaching of organization theory and the conduct of organizational research have been dominated by a focus on decision making and the conception of strategic rationality. The rational model, however, ignores the inherent complexity and ambiguity of real-world organizations and their environments. Karl E. Weick's new landmark volume, Sensemaking in Organizations, highlights how the "sensemaki…
This book is a sorely needed prescription for achieving strategic focus in complex organizations. Drawn from the author's more than 25 years of experience and insights as an HR practioner at Hallmark and other companies. The book outlines a 10-step, result-oriented plan for making the transition. It helps you integrate top-quality tactical work with innovative internal systems -- talent system…