The Truth About Managing People ... and Nothing but the Truth rips away the hype, fads, and clichés that keep managers from seeing the world as it actually is. Stephen P. Robbins, the world's #1 selling management textbook author, has distilled the results of thousands of research studies on human behavior into over 60 proven "truths" that can transform how you manage people—and the resu…
This book, first published under the title of What Every Supervisor Should Know, provides the very latest information and the most current points of view from authoritative sources. (text from the publisher)
Tiba – tiba diangkat menjadi supervisor. Sungguh menyenangkan ! Gaji naik dan kini menjadi ‘bosÂ’. Namun, bisakah Anda menjalankan tanggung jawab tersebut? Ketika menjadi anak buah, prestasi Anda sangat ditentukan oleh kemampuan teknis. Namun, setelah menjadi supervisor, pekerjaan anak buah juga menjadi tanggung jawab Anda. Buku ini membantu para supervisor dalam menjalankan tug…
In this latest edition of Sales Force Management, Mark Johnston and Greg Marshall continue to build on the tradition of excellence established by Churchill, Ford, and Walker, increasing the book’s reputation globally as the leading textbook in the field. The authors have strengthened the focus on managing the modern tools of selling, such as customer relationship management (CRM), social medi…
What People Have Said About Human Competence "Among the ideas bulging from this classic performanceexemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORNtroubleshooting test, performance audits, states, Worth = Value -Cost, knowledge maps, mediators, and job aids. The greataccomplishments Gilbert left behind will continue to profitbehavior…
Achieve a fully engaged workforce What if every single employee-every single one-worked in their dream job, utilized their best talents, worked with an inspirational leader and was fully engaged in their role? For companies, this scenario leads to breakthroughs in productivity, customer service, profitability, and shareholder value. For individuals, it means better health, stronger relation…