Manajemen pelayanan umum di Indonesia

Pelayanan adalah kunci keberhasilan dalam berbagai usaha atau kegiatan yang bersifat jasa. Dibidang Pemerintahan tidaklah kalah pentingnya masalah pelayanan itu, bahkan perannya lebih besar karena menyangkut kepentingan umum, bahkan kepentingan rakyat secara keseluruhan. Karena peranan pelayanan umum yang diselenggarakan oleh Pemerintah melibatkan seluruh aparat Pegawai Negeri makin terasa den…

Managing organizational change

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Deskripsi Fisik

xxvi, 549 p. : ill. ; 24 cm.

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No. Panggil

AA/LQA 42 79 Mcl

Occupational stress and organizational effectiveness

This book is among the best on stress and its organizational consequences. It is based on papers presented at the Seventh Annual Applied Behavioral Science Symposium. The editors and most of the contributors are academic specialists on stress. The major theme of the book is that stress has negative, and sometimes positive, personal and organizational consequences. On the positive side, stress--…

Manajemen : suatu pendekatan berdasarkan ajaran Islam

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Deskripsi Fisik

xii, 307 p. : index ; 23 cm.

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AA/LUJ Eff

50 activities for self-development

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Deskripsi Fisik

ix, 270 p. : worksheets ; 28 cm.

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No. Panggil

AAC 75 Fra

The schuster report : the proven connection between people and profits

Presenting an easy-to-follow, seven-step strategy for improving organizational productivity through increased attention to employees, this book sets an operational strategy for implementing the "productivity through people" concept set forth by Peters and Waterman in In Search of Excellence. Based on a research study of managerial practices of 1,300 major firms in America, the book clearly demo…

Social style / management style: developing productive work relationships

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ISBN/ISSN

0-8144-5703-7

Deskripsi Fisik

xiv, 171 p. : index ; 21 cm.

Judul Seri

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No. Panggil

AAC/AACB/LXJ Bol

Managing people and communications

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Deskripsi Fisik

iv, 70 p. ; 21 cm.

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No. Panggil

AAC Rob

Getting along better with people

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ISBN/ISSN

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Deskripsi Fisik

135 p. : ills. ; 21 cm.

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No. Panggil

AAC Par

Fish! sticks

The 'o-FISH!-al' follow-up to the phenomenal bestselling Fish! and Fish! Tales, Fish! Sticks is a stand-alone business parable that shows you how to come up with a vision for your business and how to keep it alive, vital, and renewed through tough times, such as turnover in management and staff or a troubled economy. Using the example of a hugely successful, fictional sushi restaurant as a mode…