The coaching/mentoring approach is probably the most effective way of helping others to achieve optimum performance in the workplace. This book covers the entire subject, from basic skills to designing and implementing a tailor-made coaching and mentoring system. Humour is employed, and checklists, case studies and self-assessment questions are provided. (text cited from www.amazon.com)
Facilitating is increasingly being seen as the best way to manage change and to ensure continuous improvement. This book aims to teach facilitating. The first part deals with the nature of facilitating and why those involved need to understand the basis of human behaviour, and the second covers the management of change at different levels. The third part provides practical guidelines on the r…
Today's companies want leaders who can "lead from the front"-take a clear position, create meaningful relationships, and "know themselves" while simultaneously building businesses. Employees want leaders who are authentic and inspire trust-those who set high standards and respect their unique talents. In Head, Heart, and Guts the authors, all from the world's leading executive development firm,…
Examine concepts at the heart of business ethics today with the latest, practical, applied coverage in BUSINESS ETHICS 2009 UPDATE. In the midst of the most recent business developments and financial crises,unmatched insights into the complex environment in which contemporary managers make ethical decisions and developments in ethics and how they relate to overall concepts, processes, and best…