In his 1991 study, , this organizational consultant found that leaders perceived as good coaches characterize superior teams. Not just for leaders, this edition (first, 1989) adds new examples and material on team coaching and self-development for all interested in coaching as a performance improvement strategy. Lacks references and an index. A companion training package is available. Annotatio…
Presents a model for employee assessment in the age of teamwork, based on giving employees feedback from peers, customers, supervisors, and those who work for the employee, and shows how to design and implement it. Can be used in union and nonunion environments, in fields including health care, law, manufacturing, and military operations, and with methods such as diversity management, team-base…
Managing staff performance is an effective mechanism for developing both staff and organizational growth. By clarifying an organization's objectives, translating these into clear individual goals, and reviewing these goals regularly, performance management provides a well-structured and effective management tool. In this fully revised new edition, Armstrong incorporates the findings of two majo…