When organizations commit resources to training or implement new policies, they want to see measurable results. Using real-life examples and step-by-step instructions, this consummately practical guide shows human resources professionals how to quantify outcomes in three major areas: performance, learning, and perceptions. Why measure results in HRD? If HRD is to be a core organizational proce…
In this indispensable companion to the classic book Evaluating Training Programs: The Four Levels, Donald and James Kirkpatrick draw on their decades of collective experience to offer practical guidance for putting any or all of the Four Levels into practice. In addition, they offer a comprehensive list of the ten requirements for an effective training program and show how to decide what to eva…
Discover the strategies, tools, and technologies necessary fordeveloping successful mobile learning programs In the modern, rapidly-expanding mobile learning environment,only clear guidelines and state-of-the-art technologies will standup to the challenges that lie ahead. With a smart focus thatcombines a proven process with all-important strategies andpractical applications, Mastering …
This text for professionals and business students examines distance training programs in 17 for-profit, non-profit, and government organizations, including MCI, Ford, Hewlett-Packard, the Red Cross, and the Internal Revenue Service. Case studies show how these organizations have sustained distance training beyond individual training events and integrated it into their strategic business plans. …