We may not all be born comedians, but most people are naturally humorous, says Doni Tamblyn, a comic-turned-trainer whose humorous techniques bring serious results at clients such as Chevron, Wells Fargo, and other Fortune 500 companies, universities, and government entities. While Laugh and Learn offers plenty to keep smiles on the faces of trainers and their students, it’s not a collection…
What do you do when your client asks you to prepare a half-day course covering every aspect of communication? What do you do when you find yourself arriving two hours late for your time management seminar? How do you deal with the participant who never participates? Or the one who won't stop talking? Lucy Seifert and Mary Stacey confront these and many other monsters in this entertaining trek t…
Little of today's management literature addresses or even acknowledges the specific problems and concerns faced by small businesses when it comes to human resources and personnel management questions. The author left a marketing management position with Xerox to start his own consulting practice, and he specializes in teaching hiring skills to business owners and managers of companies of all si…
This volume explores the concepts, themes, methods, and procedures of organization staffing. As author Aharon Tziner notes at the outset, although organizations usually attempt to predict the likely future performance of each applicant in terms of productivity, rarely do they consider the likelihood of the applicants finding gratification in their work-related needs and aspirations. Organizatio…