When push comes to shove

This book covers the basic interpersonal and communication skills needed to mediate conflict, presenting a five-step mediation process that can be used in a wide variety of situations. It coaches the reader through each phase, from initial contact and opening meeting to caucuses, joint/shuttle meetings, and closing. The book includes a range of examples that can apply to any mediatorÂ’s area…

Mediation and arbitration of employment disputes

In solving the issue on how the average workers get chances for a fair, affordable, and prompt redress of grievances is found in the emerging practice of alternative dispute resolution (ADR). In this book you can find establishment about process arbitration standards that has helped transform mediation and arbitration into a viable alternative to litigation (a transformation filled with enormou…

Workplace wars and how to end them

Edisi

-

ISBN/ISSN

0-8144-1215-1

Deskripsi Fisik

ix, 162 p. : index ; 24 cm.

Judul Seri

-

No. Panggil

FJ/LA 44 Kay

The Skilled facilitator : practical wisdom for developing effective groups

Edisi

-

ISBN/ISSN

1-55542-638-7

Deskripsi Fisik

xxi, 314 p. : index., refs.,exhibits., tabs., summ

Judul Seri

The Jossey-Bass Management Series ; The Jossey-Bas

No. Panggil

FC/NF Sch