Business process mapping guidebook : untuk meningkatkan kepuasan pelanggan

Edisi

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ISBN/ISSN

978-9794422738

Deskripsi Fisik

xviii, 426 p.: figs., tabs. ; 24 cm.

Judul Seri

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No. Panggil

BDBA/CEQ Jac

Management

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Business process mapping workbook : untuk meningkatkan kepuasan pelanggan

Buku ini memandu Anda dalam menyusun peta proses untuk bisnis Anda sendiri. latihan dirancang dalam bentuk tahapan demi tahapan, sehingga dapat diikuti dengan mudah. Untuk mengasah keterampilan Anda, pada setiap akhir bab disediakan latihan komprehensif dalam bentuk studi kasus.