Companies that use innovative training and development practices are likely to report better financial performance than their competitors that do not. Training and development also help a company develop the human capital needed to meet competitive challenges. Many companies now recognize that learning through training, development, and knowledge management helps employees strengthen or increas…
What do you do when your client asks you to prepare a half-day course covering every aspect of communication? What do you do when you find yourself arriving two hours late for your time management seminar? How do you deal with the participant who never participates? Or the one who won't stop talking? Lucy Seifert and Mary Stacey confront these and many other monsters in this entertaining trek t…