The coaching/mentoring approach is probably the most effective way of helping others to achieve optimum performance in the workplace. This book covers the entire subject, from basic skills to designing and implementing a tailor-made coaching and mentoring system. Humour is employed, and checklists, case studies and self-assessment questions are provided. (text cited from www.amazon.com)
In this book, Nigel Nicholson takes a fresh, novel, and penetrating look at human nature and why we do what we do at work. * Why we let one piece of bad news drive out 100 pieces of good. * Create the "us versus them" problem by immediately classifying people as winners and losers. * And think we can "tough things out," ignoring clues of disaster staring us in the face. The explanation of…
Challenging managers to reexamine their assumptions about effective leadership, a study of organizations and human relations explores thirty paradoxical situations and the impact of effective leadership. 60,000 first printing.
Table Of Contents: Unit 1. Intrapersonal Effectiveness: Understanding Yourself Chapter 1. Journey into Self-awareness Chapter 2. Self-disclosure and trust Chaoter 3. Self-management Unit 2. Interpersonal Effectiveness: Understanding and Working with Others Chapter 5. Understanding and Working with Diverse others Chapter 6. The Importance and Skill of Listening Chapter 7. Conveying V…
For every type of office environment, this all-new revision of the authoritative handbook for today's office features comprehensive coverage of modern office procedures, plus useful and practical information on office relationships, telecommunications, the latest on the electronic office, conducting meetings, editing and proofreading documents, and more. (barnesandnoble.com)