Based on Professor G. Richard Shell's executive training program, this book is a unique combination of lively storytelling, useful lessons gleaned from the tactics used by some of the world's leading business strategists, and the latest insights from negotiation research. Whether you are closing a business deal, negotiating a raise, or buying a car, Richard Shell teaches you to draw on your uni…
This book introduces the essentials of management as they apply within the contemporary work environment. Particular attention is paid to cultural diversity, the global economy, ethical behavior and social responsibility, and the use of technology. Instructor’s Manual, Student Study Guide, Test Bank, Computerized Test Bank, Transparency Acetates, Video Package, Video Guide CD-ROM and Case Bo…
Table Of Contents: Unit 1. Intrapersonal Effectiveness: Understanding Yourself Chapter 1. Journey into Self-awareness Chapter 2. Self-disclosure and trust Chaoter 3. Self-management Unit 2. Interpersonal Effectiveness: Understanding and Working with Others Chapter 5. Understanding and Working with Diverse others Chapter 6. The Importance and Skill of Listening Chapter 7. Conveying V…