This book, first published under the title of What Every Supervisor Should Know, provides the very latest information and the most current points of view from authoritative sources. (text from the publisher)
In his 1991 study, , this organizational consultant found that leaders perceived as good coaches characterize superior teams. Not just for leaders, this edition (first, 1989) adds new examples and material on team coaching and self-development for all interested in coaching as a performance improvement strategy. Lacks references and an index. A companion training package is available. Annotatio…