TABLE OF CONTENTS Foreword Foreword Preface 1 The management consultancy industry 2 Professionalism and ethics 3 Consultancy in a changing world 4 The client-consultant relationship 5 The entry phase 6 Data collection and diagnosis 7 Presenting advice and solutions 8 Implementation 9 Consultancy marketing strategies and tactics 10 Finance and control issues 11…
Pelayanan adalah kunci keberhasilan dalam berbagai usaha atau kegiatan yang bersifat jasa. Dibidang Pemerintahan tidaklah kalah pentingnya masalah pelayanan itu, bahkan perannya lebih besar karena menyangkut kepentingan umum, bahkan kepentingan rakyat secara keseluruhan. Karena peranan pelayanan umum yang diselenggarakan oleh Pemerintah melibatkan seluruh aparat Pegawai Negeri makin terasa den…
Designed from the perspective of program managers, this book uses a “how-to” approach in examining the basic techniques and practices of human resource/personnel management. Each technique/practice is set within a strategic framework focusing on achieving organizational goals, and corresponds to exercises that provide action learning, hands-on experience for readers. Chapter topics cove…
The Witch Doctors is a one-stop guide to management theories, fads, and the gurus who promote them that will spark controversy, debate, and a dialogue for change. Funny, entertaining and outspoken, this is a book no American worker can afford to miss. --This text refers to an out of print or unavailable edition of this title.