In this indispensable companion to the classic book Evaluating Training Programs: The Four Levels, Donald and James Kirkpatrick draw on their decades of collective experience to offer practical guidance for putting any or all of the Four Levels into practice. In addition, they offer a comprehensive list of the ten requirements for an effective training program and show how to decide what to eva…
No more information dumps!Map It helps you turn training requests into projects that make a real difference. You'll learn how to: Help the client identify what's really causing the performance problem.Determine the role (if any!) of training.Create realistic activities that help people practice what they need to do, not just show what they know.Choose the best format for each activity -- online…
Successful organizations are proactive about change and can turn obstacles into opportunities. Thus managing change―its constant barrage, faster pace, and complexity―has become a required skill for leaders, managers, and employees alike. In Change Management Training, master trainer and innovator Elaine Biech presents a complete lineup of workshop resources and tools needed to conduct ef…