The coaching/mentoring approach is probably the most effective way of helping others to achieve optimum performance in the workplace. This book covers the entire subject, from basic skills to designing and implementing a tailor-made coaching and mentoring system. Humour is employed, and checklists, case studies and self-assessment questions are provided. (text cited from www.amazon.com)
This all-new edition of the seminal book on navigating the multigenerational workplace takes a fresh look at a growing challenge, now exacerbated by the youngest employees. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback-frustrating for the Me Generation that can't let go of the spotlight, and annoying for Gen Xers, sandwiched between the two. So how c…