TABLE OF CONTENTS
Part I. Foundations of Management
CHAPTER 1. Managers and Organizations
CHAPTER 2. The External Environment
CHAPTER 3. Managerial Decision Making
Part II. Planning and Strategy
CHAPTER 4. Planning and Strategic Management
CHAPTER 5. Ethics and Corporate Responsibility
CHAPTER 6. International Management
CHAPTER 7. New Ventures
Part III. Organizing and Staffing
CHAPTER 8. Organization Structure
CHAPTER 9. The Responsive Organization
CHAPTER 10. Human Resource Management
CHAPTER 11. Managing a Diverse Workforce
Part IV. Leading
CHAPTER 12. Leadership
CHAPTER 13. Motivating for Performance
CHAPTER 14. Managing Teams
CHAPTER 15. Communicating
Part V. Control and Change
CHAPTER 16. Managerial Control
CHAPTER 17. Managing Technology and Innovation
CHAPTER 18. World-Class Futures