TABLE OF CONTENTS

Part I. Foundations of Management
CHAPTER 1. Managers and Organizations
CHAPTER 2. The External Environment and organizational culture
CHAPTER 3. Managerial Decision Making

Part II. Planning : Delivering Strategic Value
CHAPTER 4. Planning and Strategic Management
CHAPTER 5. Ethics and Corporate Responsibility
CHAPTER 6. International Management
CHAPTER 7. Entrepreneurship

Part III. Organizing : Building a Dynamic Organization
CHAPTER 8. Organization Structure
CHAPTER 9. Organization Agility
CHAPTER 10. Human Resource Management
CHAPTER 11. Managing a Diverse Workforce

Part IV. Leading : Mobilizing People
CHAPTER 12. Leadership
CHAPTER 13. Motivating for Performance
CHAPTER 14. Teamwork
CHAPTER 15. Communicating

Part V. Controlling : Learning and Changing
CHAPTER 16. Managerial Control
CHAPTER 17. Managing Technology and Innovation
CHAPTER 18. Creating and Managing Change