A Comprehensive guide to learning key management skills, understanding core business concepts, and planning a successful career, Manager's Handbook is both an introduction for new managers and an up-to-date reference for experienced managers and those working in small businesses. From understanding business finance, the impact of new technology, and the roles of sales and marketing to learning to communicate effectively, manage change, and work with international colleagues and customers, this book is an essential guide to all-around management knowledge and excellence. Each contributor to the Manager's Handbook is an expert in their field, bringing hands-on experience and an extensive range and depth of knowledge to other managers. A Business Directory provides an invaluable resource of principal management organizations and institutions.