"Each action taken during the leadership journey has an effect on the outcome of the trip".
This book draws on the autors own 4 years as a natural leader, as well as the expererience of his vast consulting client list. Crosby define leadership as "deliberately causing people-driven actions in a planned fashion for the purpose of accomplishing the leader’s agenda," and gives would-be leaders a framework for achieving this in his four "Absolutes."
Leaders, he say, come in five versions, based on their work patterns, and wear an infinite number of hats. And while a leader may not recognize tge personal charactheristics tgat cause people to follow him or her, the followers certainly respond to those charactheristics.
The autor examine each version of leader in relation to the absolutes, so readers can assess both those whom they have been assigned to follow and their own leadership skills. He also discusse the leader’s role in organizational finance and quality, and in dealing with customers, suppliers, employees, and "bosses." Those poeple who already have leadership potential will blossom when they understand and epitomize these prcepts.