In today's downsized offices, employees may answer to as many as four bosses, each with conflicting priorities and impossible deadlines. Short of cloning themselves or working 18 hours a day, what are overworked staffers to do?
The smartest move is to consult this unique book. It’s packed with strategies to help anyone handle the pressures of the multi-boss dilemma. Each chapter explores specific responses to multiple demands, such as acting assertively, delegating, managing difficult personalities, and saying no without actually using the word. With this hands-on help, readers can begin to:
- put more usable time into their day
- juggle tasks and tempers without dropping the ball
- maintain quality and service despite tight deadlines
This immensely practical guide also delivers relief in the form of real-life Q&As, which analyze actual dilemmas raised by real people at the author’s popular seminars. (text from the publisher)